Cookies and Privacy Policy

This Cookies and Privacy Policy sets out how Howell Penny and associated companies uses and protects any information that you give Howell Penny.

Howell Penny is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or via email or other channels such as events or direct mail, then you can be assured that it will only be used in accordance with this privacy statement.

Howell Penny may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

General Data Protection Regulations

Howell Penny Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us.

The data we collect

We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, job title, contact information including email address, phone number, company, and the sector you are employed in and demographic information such as your preferences and interests. Other information relevant to customer surveys and/or offers.

Why we need your data

We need to know your basic personal data in order to provide you with on-going organisational updates and information on the products and services we offer as well as industry news which we feel is relevant and appropriate to you, in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

How we handle your data

All the personal data we process is processed by our staff in the UK, however for the purposes of IT hosting and maintenance this information is located on servers wordwide. No 3rd parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What we do with your data

We use your name and email address to inform you of our products and services and relevant industry information. This information is not shared with third purposes and you can unsubscribe at any time via phone, email or our website. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping and to improve our products and services.

We may periodically send promotional emails, texts, direct mail or contact you directly via phone about new products, special offers or other information which we think you may find interesting using the details which we have on our database. From time to time, we may also use your information to contact you for market research purposes. We may use the information to customise our website according to your interests.

How long we keep your data

The information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

What are your rights

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. Contact chris.penny@howellpenny.com

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/

What is our cookie policy

We use cookies to improve the user’s experience of the website and to gather information about the use of the site. No personal information is being collected.

What’s a cookie?

A cookie is a small text file received and stored by your browser. Information in the cookie makes it possible for a website to recognise a specific browser installation and thus to send individualised information to this installation.

A cookie can contain text, numbers, dates etc. but it does not hold any personal information. A cookie is not a program and it cannot contain virus.

How to avoid cookies

If you do not wish to receive cookies, you can setup your browser so as to block all cookies, delete existing cookies from your computer’s hard disk drive or issue a warning before any new cookie is downloaded. Please consult your web browsers help function for instructions on how to do this.

What’s the lifetime of a cookie?

A cookie’s lifetime varies depending on the purpose for which they have been created. Some cookies disappear as soon as the browser is being shut down (temporary cookies) while others can live on for several months (permanent cookies). Many providers specify a 12 or 24 months lifetime on advertisement, statistics and contents related cookies.

Cookies with a specified lifetime will have a new expiration date set each time the site to which a cookie is related is revisited.

You can always force immediate deletion of the cookies on your computer. Please consult the web browsers help function for instructions on how to do this.

Cookies used on our website

We make a distinction between cookies sent by our website, (first party cookies) and those sent by the web-site of one of our partners, e.g. Google Analytics (third party cookies). In most browsers it is possible to define settings that control the acceptance of cookies on the computer.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Third party cookies

1. Google Analytics

Google Analytics uses cookies to gather statistics about our website, e.g. the number of visits, the number of clicks, time spent on the website etc. Google Analytics deposits the following third party cookies at our website:

– utma cookie

This is a permanent cookie use to track the number of visits to the website, date first visited and date last visited. The cookie does not make user identification possible.

– utmb and utmc cookies

These are temporary cookies. These two cookies form a pair, which is used to calculate time spent on the website. _utmb expires when a session ends, while _utmc lives on for 30 minutes after the session has ended. A cookie has no information about when you actually leave a website or shuts down the web browser. Therefore, it waits 30 minutes to see if further pages are being shown before declaring a session ended.

– utmz cookie

This cookie typically lives for 12 hours. The cookie tracks the origin of the visitor, e.g. which search engine was used and what search criteria was used.

2. Twitter

Twitter cookies are introduced by the Twitter follow button. For more information visithttp://twitter.com/privacy

3. LinkedIn

LinkedIn cookies are introduced by the Linkedin follow button: __qca, bcookie, X-LI-IDC, visit, NSC_MC_WT_FU_IUUQ. They are used to track which pages the user visits to collect them. For more information visit http://www.linkedin.com/static?key=privacy_policy

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.